Independent insurance. Personal attention.Texas · New Mexico · California / Hablamos español
Insurance Capitol
InsuranceCapitol

Customer service

ID cards, payments, policy changes and claims. Our team can help you find the right next step.

  • Proof of insurance or ID card

    Call or text 915-760-4411 with your name and vehicle. We send a copy to you, your dealer or your lender.

  • Make a payment

    Payments go directly to your carrier. Use the carrier's number below, or call us and we will take the payment with you on the line.

  • Add or remove a vehicle or driver

    Send the VIN or driver's license and the effective date you need. Most changes are issued the same day.

  • Lienholder or address change

    Tell us the new lender or address and we update the policy and resend proof to whoever needs it.

  • File a claim

    Report claims directly to your carrier using the numbers below so it is logged immediately. Then call us and we will stay on it with you.

Carrier service and claims

CarrierCustomer serviceClaims
Progressive800-776-4737800-274-4499
The General844-328-0306800-280-1466
Travelers888-564-5043800-252-4633

Numbers are the carriers' published lines and may change. Your policy documents are the final word.

Not sure who your carrier is? Call us at 915-760-4411. We look it up by your name or VIN.

Ready when you are.